In this fast-paced interactive presentation, consultant and author Ted Topping looks at leadership. Not the impossible cliché that is offered in so many management texts, but a practical “hearth, patio and barbecue” kind of leadership that achieves bottom-line results by motivating employees and delighting customers. Designed for the association’s Young Guns and anyone else “on the way up,” this session is much more than a list of tips or tricks. It explains the all-important “why” behind each insight – the “why” that will help you get wherever you want to go.