The popularity of hearth appliances bears important responsibilities for sellers, installers and service technicians to ensure that these products are installed, used and serviced correctly. Improper installation or servicing of gas, wood and pellet hearth products may lead to fires or gas leaks resulting in injury or loss of life and property. This session explains what happens when products are improperly installed, to realize the consequences that occur to the homeowner and the business when a disaster occurs.

Participants will learn:
• How improper installation leads to serious consequences
• The risks of taking installation and/or service short cuts
• What to do if disaster occurs.