Description

The Seven Step Service Call” is an exciting new course from Hope Stevenson at Dave Pomeroy Signature Training. You will learn a documented service call procedure which will result in customer cheerleaders. This will reduce stress and allow employees to take pride in their work. Most of all, it will generate positive word of mouth referrals. Discover the service gap, understand fundamental service beliefs and most of all learn the seven steps to excellent service calls.

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