Continuous improvement connects employees to customers by finding and eliminating non-value-added activities and those things the customer doesn’t want to pay for. The key to success is understanding that continuous improvement is all about the employees who are in the best position to identify and solve problems that are evident throughout a business process. In this session, learn the concepts of lean thinking and continuous improvement; concepts that manufacturers already may have in place that can be applied to your business. This is the first of a two-part “Lean Thinking” session. You’ll learn: The basics of lean principles and continuous improvement, How manufacturer/retailer inventory relationships can be affected by lean thinking, Common forms of waste that can be eliminated with lean thinking.