Converting Shoppers to Buyers: In challenging times, you can’t afford to let a single sale slip through your fingers. You spend a lot of money and energy to draw prospect to your door. If your store and sales people don’t make them feel welcome and don’t give them good reasons to buy from you. From that all-important first impression to walking the prospect the sales process, you’ll regularly close more, and larger ticket sales. The only way you get a return on your investment in marketing is to turn the prospects it creates into buyers, get them to come back and make them talk you up to their friends. The tools and tips in this program will help you make it happen. See your store through the prospect’s eyes, a look you may not have seen yet Identify their physical path, plus where and how to engage them. Learn Five Traits of a Superstar Sales Associate – a great guide for hiring, training…even your own sales development.