How to guide the outdoor room design process from conception to completion. Where to start and how do “WE” get there? You will learn the “how to” and “why”. What does your customer really want or need? Contrary to what we have been told for years, the customer is not always right! How to diplomatically and professionally tell them without alienating your clients. How to professionally guide the process from first contact to a truly satisfying, long term, beautiful, functional and proud to own project for your client. Their project is your showroom; make it the best it can be.

Participants will learn:
• The 4 C’s of success!
o Clean o Courteous o Conscientious o Craftsmen.
• Do’s and don’ts of the onsite work process.