This interactive workshop with Ted Topping, author of our Hiring and Retaining Exceptional Employees guide, is specifically designed for the HPBA’s Young Guns, the industry’s “up and coming” next generation. Drawing from the Practical Leadership Strategies session he led at HPBExpo 2013 in Orlando, Ted will now focus on the leadership “best practices” that are most important for new managers. The program starts with the importance of treating people as people, and then explains how to become a more-