This class will cover what steps you need to take to perform a successful gas service call. What tools you will need and where to purchase them. You will leave the class with a check sheet of things to bring with you so you can avoid the pit falls of a failed service call and avoid the return trip to the customer’s house. This is a great class for technicians and sales professionals.
Participants will learn:
• How to create a checklist needed for a successful service call
• The steps needed to perform a successful service call
• How sales personnel and technicians can work together to ensure customer satisfaction.