Being able to service products with complicated technical issues will separate you from the competition. This class will cover testing and diagnosing gas fireplace products in the field. Step-by-step instruction on basic and complex issues like pilot outage, failed/delayed ignition, gas pressure problems, improper combustion and venting issues will be covered. Having the right tools and where to find them will also be covered (including a few tips from experienced techs). Anyone involved in selling, installing or servicing gas fireplace products will learn something that will help them to do a better job.