This class will cover what steps necessary to perform a successful pellet service call. What tools you will need and where to purchase them. You will leave the class with a check sheet of things to bring with you so you can avoid the pit falls of a failed service call and avoid the return trip to the customer’s house. This is a great class for technicians and sales professionals.

Participants will learn:
• How to create a checklist needed for a successful service call
• The steps needed to perform a successful service call.
• Information sales personnel need to explain to potential pellet appliance customers about annual service.


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