The increasing demand for pellet and biomass appliances means that hearth retailers must have the knowledge to properly diagnose and solve operational problems. Installers and technicians must keep up with continuous technology changes such as burner systems, multi-fuel stoves, and automatic features. They must also be aware of changes in pellet and biomass fuel composition and blended fuels in order to properly troubleshoot and service the appliance, its venting system and components.
• How to troubleshoot combustion air problems
• How to troubleshoot fuel delivery problems
• How to troubleshoot component problems.