Once a person understands “The Skeleton of The Sales Process” they need to develop the communications skills to take a prospective customer through those steps. “Tools for Understanding Basic Laws of Communication” does just that! How do we communicate as individuals? What do we need to be aware of as we flow through the sales process? We discuss the JOHARI WINDOW and how its principles relate to the sales process. It’s a fun class that drives home the basics of how we all communicate on a daily basis. The periods of interaction between participants creates some tremendous “aha” moments!