While many chimneys are relined every year only a small percentage are relined properly. Failure to follow the manufacturer’s instructions and UL guidelines will affect system performance and customer satisfaction. Not following prescribed steps will also leave you out on the liability limb all alone if something bad happens. We are going to discuss liner warranties and what the installer and homeowner need to do to insure the warranty stays in force. We will also discuss UL Listings and how they relate to the installers responsibilities and what the AHJ requires.

Participants will learn:
• How a liner is tested by UL
• Common mistakes and how to avoid them Steps to take that will maximize customer satisfaction.