Description

Hiring and Retaining Exceptional Employees

The two “must haves” in any business are (1) customers and (2) employees to service the customer. Hiring and Retaining Exceptional Employees focuses on hiring and retaining employees starting with the key elements of a job description and take you through selection, orientation and training.

This popular workbook is completely revised and includes the latest industry trends and the current best practices. The updated workbook comes with new industry survey results, best-practice tips and a CD-ROM of forms. Now you can print applications, performance evaluations and I-9 forms, and you can customize them for your own business.

Buy this workbook to learn how to hire professional employees and how to retain them.

Additional information

Exam Price

Member, CSIA-or-NFI-Certified, Non-Member