Description

Professional Service Is Profitable discusses the reasons why retailers should consider their service department a profit center and gives very practical suggestions based on the advice of a special group of hearth industry professionals as well as an industry-wide survey. The program includes a set of sample forms to give the retailers a great start. The online presentation, taught by the author of the manual, is based on the author’s experience as a business coach in several industries and gives real world idea of what is really happening in this industry.

Includes online class designed to reinforce and elevate your skills.